The (Hindi) word 'Aukaat 'is a very useful word - though currently much maligned, due its usage in a derogatory way.Many use it specifically to ' remind ' some one of his / her low standing , to denigrate , to humiliate - to express self , relative hierarchical superiorityTo me, whatever 'meaning ' - is what we attach to a word. Words by themselves are only neutral carriers - we load a meaning on them ; hence a word per say is neither good or bad , it's only an obedient tool to express what the ...

Resonance as a word , is better understood than defined in a dictionary . The very dry & restricted definition in a dictionary does not do justice to this beautiful & potent concept — so here is my sense making on ‘ Resonance ‘Resonance is a state of matter where it feels abundance of energy – free flow at will , for attaining fulfillmentWe probably first heard it in our Physics Lab in school in the context of a metal . In an experiment we were given a metal tong / fork to strike...

Talent management , Employee retention are getting to be of paramount focus for organisations & rightfully so . Increasingly it will be about our ability to spot talent , attract , nurture & our ability to create Human / Talent Resonance ( best alignment between an employee’s talent with the role requirement ) , which will be our differentiator & decider for outstanding success—it is going to be less & less about Knowledge , Capital or even TechnologyAttrition is the opposite...

I found that approaches / outlook different people hold for work or even life can be categorized into two distinct buckets : Trader mentality or  Businessman mentality . The way I am using this terminology here ; the words : Trader , Businessman , do not denote actual professions they represent , but to describe ‘ mentality ‘ or ‘ approach ‘ with different peopleSince I believe ; ‘ What you do ‘ is a function of ‘ How you see ‘ ; people with these two mentalities have two di...

The more I have work on Strategies , more I traverse through the landscape with Successes & Failures & the more I learn about Business , the more & more I am convinced that — Strategy / no strategy , Technology / no technology ; the most fundamental factor for sustained business success is RIGHT  people  . Right human resource is a multiplier & wrong resource is a dividerTherefore Right Selection is a fundamental business process for an Organisation — it’s fi...

Is there a difference between Incentivising & Bribing  ?  For those who don’t think , these two sound different ; for those who can think , would not have thought so , but will get confused , once I ask this question & will start thinking .In the first instance , when you start thinking deeper , it may appear to you more that both are in principle similar , the more you start thinking …. however think even deeper & the real difference will start getting clear to you .Th...

Who does an organization need … Horses or DonkeysThe answer is … Both ; each has a role to play . Donkey’s role is to carry load , Horse’s role is to runThe problem is not either / or , problem is that we employ wrong person in right roleWhen we place a Horse in a Donkey’s role , it is inefficient and when we place a Donkey in a Horse’s role , it is ineffectiveManagement principles I distil from these learning , are :To realize that different people can be different ; there are no cl...

Customer is the King . Ask any one who has had some exposure to formal college education or who has heard of ‘ Consumerism ‘ , he will surely say , Consumer always comes firstAnd yet you see what most organizations invariably do exactly the opposite – they are inwardly focused . They pursue their pre set financial goals , not customer needs , they are structured to suit internal admin logistics not aligned with serving customers , they produce what suits their abilities not customer needs ...

What role does a place of employment play…..is it a place for sustenance              ( which pays you get monthly salary ) , A place to pass – while away time , having  ( or wanting ) no better pursuit in life ,  A place to get stuck for a life time security or better still treat as a ‘ transit lounge ‘ to hang around till you find a better paying placeIn a professional set up , if there are rigorous standards on employee competence at entry ...

What is the role of a manager , or anyone with a supervisory role responsibility ; is a common question  . I’m sure there will be a good number of right answers in classical management theory , but to me , there is only one answer . Essential purpose of a managerial responsibility is to  ‘ Add Value ‘ — making a positive change .  If things are different & better because of & with you ; you’ve added value . If on the other hand , things are no different with or w...