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Value Creation

Estimated reading time: 1 minute 53 seconds

  • I have a simple - home made - definition of what is adding value
  • If whatever you are actively associated with , becomes different & better because of or with you than without you , then you have added value . And if this happens as a directed effort , in a definitive pattern , then you know how to add value - you are in a Value Creation business
  • I have another , simplistic ( again home made ) understanding of when value gets created
  • Value is created only when you do something AHEAD of (i) Time , or (ii) Asking , or (iii) Expectations
  • When you do / fulfill anything which was required / asked for / expected from you … even if you respond in a timely manner … it does not create value ; it just neutralizes what would have been a negative value had you not attended to that demand / requirement .
  • The moment some thing is raised as : Demand , Expectation , Known requirement ( JD) against you … you are already into ‘ negative ‘ - best you can do is to ' neutralize ' by quick & meaningfully responding . If it is asked , you have lost the initiative to add value
  • On the other hand if you don't even respond to what is required / asked for , you create a negative value
  • The whole essence of this Value Creation concept or what you can see as a ' fulcrum ' of value creation is the word " AHEAD " . The key is to be ahead or lead in value creation process . Most of the world , most of the time is in Reactive mode - always chasing something , that is the reason why most don't or can't create value . In reactive mode you are always chasing something ahead of you , whereas Value creation requires that you are in a Proactive mode to ' lead ' , by thinking or sensing or realizing or innovating something Ahead of somebody
  • While there are certain set of abilities ( Sensing ,Communication ,Planning ,Thinking ,…) constitution ( Caring , Understanding , Reflective , Learning ,…) and orientation ( Customer focused , Win-within-Win , …) that you need to create value and that there are methods & mechanisms to help you create value - elaborating on which is a subject of a separate article ; purpose of this blog is to create an awareness in you to know that the Essence of Value Creation is one concept - AHEAD  !

Tags : Customer, Employee, Expectations, Maid, Mother, Value

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