Disappointment , Frustration are very commonly used words ; especially in the context of Performance management or Stress management . Probably we use them interchangeably without much bothering to think what does each mean & if they both mean the same
Before I do my ‘ sense making ‘ on this , I searched dictionary , to find following :
Disappointment : “ Sadness or displeasure caused by the non-fulfilment of one’s hopes or expectations.”
Frustration : “ The feeling of being upset or annoyed as a result of being unable to change or achieve something.”
In the least I note from dictionary that while Disappointment is to do with ‘ non fulfillment ‘ ; Frustration is to do more with one ‘ inability ‘ to achieve something .While I agree with this ‘ reading between the lines ‘ ; to me there is a vast and fundamental difference between what is disappointment & what is frustration . Here is my take , my Sense making
Disappointment v/s Frustration
I agree that disappointment is about not achieving something ( result / outcome ) ; frustration is about one’s inability to be able to achieve
Disappointment is related to an event , a transaction , whereas frustration is about a person’s state of mind
Therefore disappointment is a transient phenomenon , frustration is likely to be relatively permanent state of mind . If we ( rather loosely ) use analogy of Change & Transformation , where a change is transient & reversible ; transformation is permanent – similarly in case of disappointment , frustration
They are also likely to be ‘ sequential ‘ … it probably takes a series of disappointing events to reach a state of frustration
Consequentially disappointment ( hopefully ) leads to action ; frustration is a dead end ; it leads to inaction
You can overcome stage of disappointment ; frustration turns you into permanent ‘ negativity ‘ … you tend to speak only negatively & link everything to your frustration .
Reason for me to seek this clarity for you is not just for your Knowledge . If you recollect my earlier post on KURI …. I want you / more & more people get a better understanding of this fundamental difference between the two terms & importantly reach your ‘ Realisation ‘ , which will prompt an action .
Understanding here is that Disappointment & Frustration are two fundamentally different states ; one takes you to action , other to inaction
Realisation from this can be : Since Frustration is sequential to Disappointment & it is a Dead-End , once reached that — it is almost non reversible ‘ disability ‘ of mind ; one needs to be alert at any Disappointment to address it quickly – not let it simmer & set into Frustration , which will be a Point of NO Return ; hence one should proactively never allow him/ herself to reach that stage
Before I sign off , I thus urge you to not just sit on this useful Knowledge , but pick your Realisation & move into Action , so that you never become frustrated in life !
Powerful Perspectives is a program for Entrepreneurs, Corporate Leaders and Managers. What We Do is a function of What We See, therefore if we are able to hone our perspectives, we can achieve unimaginable results!